Types of Data Collected

When you communicate with iCare Psychiatry and Behavioral Services, PLLC, via SMS, we may collect information such as:

● Your phone number
● The content of your messages
● Responding to your inquiries
● Providing customer support

This information is used solely for the following purposes:

We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data iCare Psychiatry and Behavioral Services, PLLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

iCare Psychiatry and Behavioral Services, PLLC., does not disclose SMS contact or content data to third parties.

“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”

User rights/You have the right to access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at (331) 321-7221.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data, we look at its amount, nature, and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Changes to this SMS Privacy Policy
iCare Psychiatry and Behavioral Services, PLLC., reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at 331 321-7221 or contact@icarepsychiatryservices.com

Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.

2. Types of SMS Communications
If you have consented to receive text messages from iCare Psychiatry and Behavioral Services, PLLC, you may receive messages related to the following:

Conversational purposes.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”

3. Message Frequency (sample only, indicate how many sms/approximate sms you are sending to your clients)

Message frequency may vary depending on the type of communication. For example, “Message frequency varies, but you may receive up to 4 messages per month related to appointments and billing.” (Or another number that accurately reflects our volume).

4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.

5. Opt-In Method:
You may opt-in to receive SMS messages from iCare Psychiatry and Behavioral Services, PLLC., in the following ways.

By filling out a website form.

6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at contact@icarepsychiatryservices.com

7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at contact@icarepsychiatryservices.com or contact us at 331 321-7221

8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

Standard Messaging Disclosures:

Types of Messages

Messages may include:
• Appointment reminders
• Scheduling updates
• Service notifications
• Administrative updates
• Customer support messages

Message Frequency
Message frequency varies depending on the service interaction.

Message and Data Rates
Standard carrier message and data rates may apply.
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy at https://icarepsychiatryservices.com/sms-terms pages.
Message frequency may vary depending on the service.

Terms and Conditions visit https://icarepsychiatryservices.com/sms-terms pages.

Message frequency may vary.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect
the enforceability of the other provisions of this website disclaimer.