CONDITIONS

Scheduling Appointments:

Our company offers in-office and telehealth appointments for our psychiatric mental health and behavioral services. You can schedule your appointment through our website or by calling our office. If you wish to reschedule or cancel the appointment, we ask you to provide us with at least 24 hours notice.

Late Arrivals:

If you are late for your appointment, call our office to notify us of your expected arrival time. We understand that unforeseen circumstances can cause delays, but please keep in mind to inform us as early as possible.

No-Show Policy:

If you do not show up for your scheduled appointment and do not provide us with at least 24 hours notice, you will be considered a “no-show.” We reserve the right to charge you a fee for missed appointments or no-shows.

Payment Related Conditions

Payment:

We accept payment for our psychiatric mental health and behavioral services through cash, online, and credit card.

Insurance:

We accept most insurance plans. However, if you plan to use insurance for our services, please provide us with your insurance information prior to your appointment. We will verify your insurance coverage and notify you of your benefits and any out-of-pocket expenses.

Billing and Payment Disputes:

Please contact our office if you have any questions or concerns regarding your billing or payment. We will work to resolve any disputes or issues.

Other Conditions

Confidentiality:

Our company values your privacy and confidentiality. Therefore, all personal and medical information is kept confidential and will not be communicated without your consent except as required by law.

Client Rights:

You have the right to receive services without discrimination, to participate in treatment planning, and to refuse treatment. We encourage open communication and feedback from our clients to ensure a positive and effective experience.

Cancellation of Services:

We reserve the right to discontinue our services if we determine that we are unable to provide the necessary care or if you violate our company’s policies. In such cases, we will offer you referrals to other appropriate providers.

Thank you for taking the time to study our company’s conditions related to psychiatric mental health and behavioral services. If you have questions or concerns, please do not hesitate to contact us at (833) 996-3301/ (331) 321-7220 or email us at contact@icarepsychiatryservices.com. We look forward to serving you.